Difference between revisions of "HowTo:Make A Bug Report"

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* If we deny your request to re-open a task, check the History tab for our reason.  If you are unsatisfied with the reason, you are welcome to discuss it in the [http://news.povray.org/ forums].
 
* If we deny your request to re-open a task, check the History tab for our reason.  If you are unsatisfied with the reason, you are welcome to discuss it in the [http://news.povray.org/ forums].
 
* Be polite.  Remember that you got POV-Ray for free.
 
* Be polite.  Remember that you got POV-Ray for free.
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==See also==
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*[[Knowledgebase:POV-Ray Feature Requests]]

Revision as of 21:26, 25 June 2010

Reporting bugs in POV-Ray

Bug reports are an essential part of development, and the developers need you to let them know about programming defects in POV-Ray. However, there are a few things that you need to keep in mind when you are thinking about submitting a bug report or requesting a new feature. Please take a few moments to read this brief list of guidelines before you open a new task in our Bug Reporting System.

Guidelines for opening new tasks
  • Take some minutes of your time and read this document, it will teach you how to report a bug correctly.
  • If you're not sure it's a bug, or how to report it, chat with the folks in the beta-test forum.
  • We cannot accept bug reports for modified versions of POV-Ray.
  • In almost all cases where a rendering bug is being reported, we require a minimal sample scene causing the bug be submitted, as well as an image showing the problem.
  • Always perform a search on both open and closed bugs ('tasks') before opening a new one. Your bug might already have been reported, or your feature requested.
  • Use the English language in any tasks you open. Nothing will get done if we can't understand you.
  • Only report one bug or request one feature per task.
  • If you report a bug, and we mark it as 'requires testing', then please test it and add a comment to the task telling us how well it works.
  • If a task is closed and marked 'fixed in devel', then try the development version before requesting that it be re-opened.
  • If we deny your request to re-open a task, check the History tab for our reason. If you are unsatisfied with the reason, you are welcome to discuss it in the forums.
  • Be polite. Remember that you got POV-Ray for free.

See also